Changelog

Mux Data now supports Annotations

Mux Data supports Annotations allowing you to tag moments with a datetime, note, and a sub-property ID. You can create, update, delete and show annotations within the dashboard and via API.

Apr 24, 2025

New Self-Service Media Plan for Mux Data

You can now sign up for Mux Data Media which includes real-time monitoring, streaming exports, and more. Billed at $499/month and additional views at $0.0005 per view.

March 2025

Mar 27, 2025

Long-Term Metrics: 13 Months of Video Analytics Now Generally Available

Long-Term Metrics is now generally available, offering 13 months of video analytics retention for Custom Media plans through the Mux Dashboard and Data API.

February 2025

Feb 20, 2025

Additional Standard Dimensions

Adds support for 16 new dimensions, all available to be set in the Data SDKs.

Feb 18, 2025

Update SDK Data

Mux Data SDK for media3 v1.7.0

Version 1.7.0 of our media3 Data SDK adds support for several new dimensions you can add to your views. Examples include dynamic range type, video and audio codec, CDN PoP, CDN Origin, and more.

December 2024

Dec 12, 2024

Beta New Data

Mux Engagement Beta

Beta release of Mux Engagement module including Average Completion Percentage, Trending Titles, and Viewer Retention chart.

October 2024

Oct 28, 2024

Track View Dropped Percentage Metric in Data Metrics

Mux Data now supports View Dropped Percentage in the Metrics Dashboard & API. This metric identifies the percentage of views that end for an unknown reason.

Oct 2, 2024

Update Breaking Data SDK

Mux Data SDK for media3 v1.6.0

Version 1.6.0 of the Data SDK for media3 is available. We added support for Media3 1.4, fixed an issue with verbose logging and another issue with rebuffering time. IMA users check the changelog

July 2024

Jul 9, 2024

Mux Data now supports error categorization

Mux Data now supports error categorization in the Mux Dashboard or individual player SDKs. Errors classified as business exceptions or warnings will be excluded from Playback Failure Metrics.

June 2024

Jun 3, 2024

Mux Data updated to allow changes to most dimension values

We have changed the way we process most customer defined dimensions to allow for updates after a value has already been set. Prior to this change, many dimensions once defined were unchangeable.

May 2024

May 22, 2024

Mux Data SDK for THEOplayer SDK v0.10.0 Released

We’ve added tvOS support for monitoring THEOplayer performance analytics. We’ve also updated THEOplayer and Mux Core dependencies to satisfy Apple’s new requirements for third-party SDKs.

May 3, 2024

Mux Data SDK for AVPlayer v3.6.2 Released

Addressed a monitoring playback crash on iOS or tvOS devices with AirPlay enabled. Error information now excludes AVPlayer-specific data that wasn’t used or persisted after receipt by Mux.

April 2024

Apr 26, 2024

Mux Kaltura SDK for iOS and tvOS v4.0.0

We’ve included a privacy manifest file in our SDK that satisfies Apple’s requirements for third-party SDKs. We’ve also updated Kaltura and Mux Core SDK dependencies.

Apr 19, 2024

Deprecated Data

GET Request Beacons Deprecated

GET Request Beacons are now deprecated in the Mux Data API. GET requests are now being explicitly ignored for all customers, as Mux Data SDKs now only send POST requests.

Apr 19, 2024

Improvement SDK Data

Mux Data SDK for AVPlayer v3.6.1 Released

We’ve included a privacy manifest file in our SDK that satisfies Apple’s new requirements for third-party SDKs to outline privacy practices associated with their use.

Apr 12, 2024

Improvement SDK Data

Mux Data SDK with visionOS support for AVPlayer v3.6.0 Released

We’ve added support for monitoring AVPlayer when using AVPlayerViewController on visionOS. We also fixed a potential memory leak that can occur when monitoring AVPlayer with a fixed player size.

Apr 9, 2024

New SDK Data

Mux Data Core SDK Objective-C v5.0.0 with support for error categorization released

The Objective-C Core SDK now supports error categorization. Error details are now sent with each error sent to Mux. Watch time will continue to be recorded after an error event based on the playhead.

Apr 8, 2024

Update SDK Data

Mux Data SDK for ExoPlayer v3.5.0 Released

v1.3.0 of the Mux Data SDK for ExoPlayer adds support for reporting non-fatal and business-related errors to MuxErrorException and improves reporting of ad-loading errors for users of the IMA SDK.

Apr 8, 2024

Update SDK Data

Mux Data SDK for media3 v1.3.0 Released

v1.3.0 of the Mux Data SDK for media3 adds support for reporting non-fatal and business-related errors to MuxErrorException and improves reporting of ad-loading errors for users of the IMA SDK

Apr 5, 2024

New Data SDK

Mux Data Core SDK Java v8.0.0 with support for error categorization released

The Java Core SDK now supports error categorization. Error details are now sent with each error sent to Mux. Watch time will continue to be recorded after an error event based on the playhead.

March 2024

Mar 29, 2024

Mux Data SDK for AVPlayer v3.5.1 Released

We’ve added referential safety checks when the SDK processes SESSION-DATA tags intended for Mux Data.

Mar 28, 2024

Mux Data Metrics EBVS calculation updated for paused views

The EBVS calculation has been updated to include views that end while in a paused state.

February 2024

Feb 23, 2024

Mux Data Metrics, Views, and Errors reports can now be filtered by metric values

The Metrics, Views, and Errors APIs now support the metric_filters[] parameter that allows filtering based on one or more metric values.

December 2023

Dec 7, 2023

New List Video Views API fields

We have added two new metrics, `viewer_experience_score` and `watch_time`, to the List Video Views API response.

Dec 5, 2023

Mux Data SDK for Media3 version 1.2.0

This update of the Mux Data SDK for Media3 adds support for Media3 version 1.2.0

November 2023

Nov 30, 2023

Mux Data's Live Stream Latency metric is now in general availability

Mux Data's Live Stream Latency metric is now in general availability.

September 2023

Sep 18, 2023

New SDK Data

Mux Data SDK for Media3 version 1.0.0

The Mux Data SDK for Media3 is now out of public beta, with full feature parity with our ExoPlayer SDK, plus the ability to automatically detect the title, URL, and poster art of your media.

August 2023

Aug 7, 2023

Mux Data Metrics now provides one-minute granularity

The Mux Data Metrics, Errors, and Views pages now support one-minute granularity for chart aggregations and custom time range selection.

June 2023

Jun 28, 2023

Update to Exits Before Video Start in Monitoring Dashboard and API

We have updated the Exits Before Video Start metric in the Data Monitoring API and Dashboard. This now equates to the percentage of viewers trying to start playback that exit before playback begins.

Jun 20, 2023

Track Video Startup Failure Percentage in Mux Data Historical Dashboard & API

Track Video Startup Failures using Mux Data Historical Dashboard & API. indicating failures that occur prior to the first frame of video.

Jun 5, 2023

Monitor Video Startup Failure Percentage in Mux Data Monitoring Dashboard & API

Track Video Startup Failures using Mux Data Monitoring Dashboard & API. This metric indicates failures that occur prior to the user seeing the first frame of video, be it ads or content.

May 2023

May 26, 2023

New Monitoring Breakdown Timeseries API in Mux Data

Mux Data now has a new Monitoring Breakdown Timeseries API that lets you get metric breakdowns in a timeseries format, with 5-seconds interval data points.

May 9, 2023

Showing exact timestamp in Mux Data Views page

You can now find the exact timestamp of the View End Time in Mux Data Views page. Please notice that since a view is recorded only when it is ended, the order of the view list is static.

May 1, 2023

Improved accuracy of data for long-resumed views in Mux Data

Views that are paused and not sending heartbeats for more than 1 hour will be deemed as ended, and a user action continuing a long paused view will be counted as a separate view in Mux Data.

April 2023

Apr 20, 2023

Update Improvement SDK Data

Mux Data SDK for ExoPlayer v3.4.0 Released

This update adds the `viewDrmType` property to `CustomerViewData`, allowing you to provide your own values if that fits your use case.

Apr 14, 2023

New Improvement Data

Mux Data now supports JSON formatting for View Streaming Exports

Mux Data View Streaming Exports now support JSON format so that developers can set up the streaming data much faster and connect the data to downstream data stores much easier.

March 2023

Mar 15, 2023

Improvement Video Data

Mux Dashboard now displays dates in the localized format

The Mux Dashboard will now format date timestamps in the localized format of the Dashboard user.

Mar 8, 2023

Mux Data allows you to identify views that have ads

Mux Data allows you to look for video views that have ads in both near real-time and historical data.

February 2023

Feb 17, 2023

Ad Id and URL related metadata are now included in ad events

Ad IDs and URLs help you identify individual ads and join their info with internal ad logs or systems to better understand ad impressions, general QoEs, and impact to video engagement.

Feb 15, 2023

More detailed information about network requests is included in View Streaming Export

Mux Data allows you to track network requests that have failed, canceled, or completed. They are included in the View Streaming Export for developers to plumb the data into their own data warehouse.

Feb 1, 2023

New Update Data

Mux Data SDK for AVPlayer v3.2.0 Released

This version of the Mux Data SDK for AVPlayer adds additional tracking for ad-related metadata, and fixes a rare issue around seeking on tvOS.

Feb 1, 2023

Mux Data SDK for ExoPlayer v3.3.0

Version 3.3.0 of the Mux Data SDK for ExoPlayer adds metadata for ad events, including ad ID, creative ID, ad tag url, and more.

January 2023

Jan 4, 2023

ExoPlayer Mux Data SDK v3.2.0 Released

3.2.0 of the ExoPlayer Mux Data SDK is available. We improved our error collection, adding context and reporting more error codes. We added 5 more custom dimensions, and now count dropped video frames

December 2022

Dec 22, 2022

Data Real-time Dashboard is now the Data Monitoring Dashboard

The Mux Data Real-time feature has been renamed to Mux Data Monitoring. There are no additional functional changes with this release.

Dec 21, 2022

Mux Data now supports collecting Frame Drops, DRM used, Error context, and additional customer metadata

Mux Data just added new support that helps you better understand each of the views for your videos: frame drops, rendition change, DRM type, error context, and more custom dimensions.

Dec 21, 2022

Roku Mux Data SDK v1.3.0 Released

Mux Data SDK for Roku devices providing DRM information, additional error information, and additional custom fields

Dec 21, 2022

Mux Data now reports the details of rendition changes that occur during each view

Mux Data just added new support that helps you understand how rendition changes during each video view, including information such as fps, codec, rendition name, rendition width/height.

Dec 12, 2022

Update New Data SDK

Mux Data SDK for AVPlayer v3.1.0 Released

This release of the Mux Data SDK for AVPlayer adds the ability to track the number of dropped video frames in a session, and adds 5 more custom dimensions to track.

November 2022

Nov 10, 2022